TERMS OF SERVICE

Prices are valid for 30 thirty days on date of quotation and any request received after sixty days are subject to a new quote. Quotes do not include sales tax. Santa Fe New Mexican is obligated to collect sales tax for any non-exempt jobs for the State of New Mexico. Sales Tax is assessed based upon the point of exchange of final product.   Delivery prices are quoted as per delivery location specified. If no delivery location is specified, prices based on pick up at the Santa Fe New Mexican dock. If delivery is via freight service (Saia, Estes or Etc.), freight prices are estimates and cannot be guaranteed. Unless otherwise specified on this proposal, freight is quoted as dock to dock service. Additional charges may apply.  If delivery is via mailing service (USPS, Every Door Direct Mail or Etc.), mailing prices are estimates and cannot be guaranteed. Additional charges may apply.

Claims: All claims for defective or damages goods or for shortages must be made in writing within 3 calendar days after the receipt of goods. Failure to do so shall constitute irrevocable acceptance of the goods and a waiver of any defect, damage or shortage. The Santa Fe New Mexican’s liability shall be limited to the quoted price per copy of any defective goods, and in no event include special or consequential charges. Claims of invoice discrepancies must be made in writing within 30 calendar days of invoice date.

Prepress: Services and proofs are as specified are included in the prices. Pricing based on “Print-Ready” files, no manipulation necessary. Should files require additional work, the Santa Fe New Mexican, will do the work with a fee of up to $300 with notice to the customer.  

Accuracy of Specifications: Price quoted is based on the accuracy of the specifications provided. The Santa Fe New Mexican may re-quote a job at the time of submission if files do not conform to the information on which the original quote was based.

Electronic Files: It is the Customer’s responsibility to maintain a copy of the original file.

Color Proofing: Due to differences in equipment, paper, inks, monitors, etc., a reasonable variation in color between color proofs and the completed job is to be expected. When a variation of this kind occurs, it will be considered acceptable performance.

Overruns/Underruns: Overruns or underruns will not exceed 3 percent of the quantity ordered. If customer requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.  

Indemnification: To the extent permitted by law, customer agrees to hold the Santa Fe New Mexican harmless and save, indemnity, and otherwise defect against claims, demands. Actions and proceedings, on any and all grounds. The Santa Fe New Mexican reserves the right to refuse to print anything the Santa Fe New Mexican deems libelous, scandalous, improper or infringing on copyright laws.

Storage: The Santa Fe New Mexican will retain intermediate materials used until the related end product has been accepted by the customer. If requested by the Customer, intermediate materials will be stored for an additional period at an additional charge. The Santa Fe New Mexican is not liable for any loss or damage to stored material beyond what is recoverable by the Santa Fe New Mexican’s fire and extended insurance coverage.

Compensation: In the event that this Contract is terminated by the Client prior to completion of the Services but where Services have been partially performed, The Santa Fe New Mexican will be entitled to pro rata payment of the Compensation to the date of termination provided that there has been no breach of contract on the part of The Santa Fe New Mexican.

Reimbursement of Expenses: The Santa Fe New Mexican will be reimbursed for reasonable and necessary expenses incurred by The Santa Fe New Mexican in connection with providing services, which would include purchasing of mailing addresses/zip codes, special paper materials, and etcetera.